Last updated: 19 September 2026
 

Everyday Earth respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information Everyday Earth may collect when you visit this website, make a purchase, sign up to receive communications or contact Everyday Earth, and how that information is used.
 

Who is responsible for your information?

Everyday Earth is operated by Gemma Heath, who is responsible for the personal information collected through this website. If you have any questions about this Privacy Policy or how your personal information is used, please contact: hello@everydayearth.co.uk
 

What information may be collected?

Depending on how you use the website, Everyday Earth may collect:

• your name and contact details, including your email address;

• your billing and delivery address when you place an order;

• information about products you purchase and your order history;

• payment and transaction information. Payments are processed by third-party payment providers and Everyday Earth does not normally receive or store your full payment card details;

• information you provide when contacting Everyday Earth;

• your marketing preferences and records of consent where applicable; and

• technical information about how you use the website, such as your browser, device and website activity, where permitted through cookies and similar technologies.

How your information is used

Your personal information may be used to:

• process, fulfil and deliver your orders;

• communicate with you about an order;

• respond to questions, messages or enquiries;

• provide marketing communications where you have chosen to receive them;

• operate, maintain, protect and improve the website;

• understand how visitors use the website;

• prevent fraud or misuse;

• maintain appropriate business and financial records; and

• comply with legal, tax and regulatory requirements.
   

Lawful basis for using your information

UK data-protection law requires Everyday Earth to have a lawful basis for processing your personal information. When you place an order, your information is processed where necessary to fulfil the contract with you, including processing your order, arranging delivery and communicating with you about your purchase. Some information may be retained or processed where Everyday Earth has a legal obligation to do so, including appropriate financial and transaction records. Where information is used for legitimate business purposes, such as protecting and improving the website or responding to certain enquiries, this will only be done where those interests are not overridden by your rights and interests. Where consent is required — for example, for certain marketing communications or non-essential cookies — you can withdraw that consent at any time.

Marketing communications

If you choose to sign up to receive emails from Everyday Earth, your name and/or email address may be used to send you news, product updates and other relevant communications.

You can unsubscribe at any time by clicking the unsubscribe link included in an email or by contacting: hello@everydayearth.co.uk
Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.

Orders and payments

When you purchase something from Everyday Earth, information necessary to complete the transaction will be collected, including your name, contact details, delivery information and details of your order. Payments are processed securely through payment providers available through the website. Everyday Earth does not normally store your complete debit or credit card details. Information relating to transactions may be retained where necessary for accounting, tax, fraud prevention and other legal purposes.

How your information is stored

The Everyday Earth website and online store are currently operated using Wix. Personal information may therefore be processed and stored by Wix and its authorised service providers on behalf of Everyday Earth. Other service providers may also process limited personal information where necessary to provide services such as payment processing, website functionality, email communications and delivery Some service providers may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards are required in accordance with applicable data-protection law.
Everyday Earth takes reasonable measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

How long your information is kept

Personal information will only be kept for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and reporting requirements. Order and transaction information may therefore be retained for longer periods where required for tax, accounting or other legal purposes. Marketing information will normally be retained while you remain subscribed. If you unsubscribe, limited information may be retained on a suppression list to ensure your preference not to receive marketing communications is respected. Enquiry information will be retained only for as long as reasonably necessary to deal with the enquiry and maintain appropriate records.

Sharing your information

Everyday Earth does not sell your personal information. Information may be shared with trusted third parties where necessary to operate the business and provide services to you. These may include:

• website and ecommerce providers, including Wix;

• payment processors;

• delivery and postal providers; including Royal Mail

• email and communications providers; and

• professional or regulatory bodies where required by law.

Only information reasonably necessary for the relevant service will be shared.

Your rights

Under UK data-protection law, depending on the circumstances, you may have the right to:

• request access to personal information held about you;

• ask for inaccurate or incomplete information to be corrected;

• request deletion of your personal information;

• request restriction of how your information is processed;

• object to certain uses of your information;

• withdraw consent where processing is based on consent; and

• request certain information in a portable format.
   

To exercise any of these rights, contact: hello@everydayearth.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how your personal information has been handled.

Cookies

Everyday Earth uses cookies and similar technologies that are necessary for the operation of the website and online store. Optional cookies may also be used for purposes such as analytics and understanding how visitors interact with the website. Where consent is required, these cookies will not be activated until you have made your choice through the website's cookie settings.
Please see the Cookie Policy and cookie settings available on the website for further information.

Links to other websites

The website may contain links to third-party websites or services. Everyday Earth is not responsible for the privacy practices or content of those websites. You should review the relevant privacy information before providing personal information to a third party.
 

Changes to this policy

This Privacy Policy may be updated from time to time, for example if Everyday Earth introduces new products, services or ways of using personal information. Any changes will be published on this page and the Last updated date will be amended.